HUNGRY YET?
Frequently Asked Questions
I have a food restriction. Can I still order from you?
Absolutely! Many of our meals are gluten and dairy free, and these items will be marked as such. If you are logged into the website, please be sure to complete the dietary preferences form before placing your order. We have a separate packaging person creating all of our specialty meals.
However, please know that we are not a certified gluten-free, nut-free or dairy free kitchen, so some cross-contamination is possible. Our chefs are trained to prepare food based on your dietary needs, however, if you have any severe allergies, there is nowhere safer than your own kitchen.
I forgot to order meals for this week. Do you have any leftover meals I can buy?
You are able to buy our past week’s meals at our headquarter. All of those meals are first come, first served. We are unable to guarantee which meals will be available, but there will be a variety of items available. Please make sure to call our kitchen for availability before heading over. 412.341.4626 Address: 1015 Brookline Blvd Pittsburgh PA 15226
If I get a subscription, do I have to use all my credits every week?
No! You are welcome to order as many or as little meals per week as you would like. We only charge your subscription once it is less than 50 percent of your subscription value.
Can I recycle my delivery box, liner and ice packs?
Absolutely! This is the beauty of ordering from a local company. We do not use third party delivery drivers. All of our drivers are Pittsburgh Fresh employees, who will not throw your boxes over the curb. =) Please leave your box, foil liner and icepacks outside of your house on Sunday morning, and we will pick them up when we drop off your meals on Sunday.
Can I recycle my meal containers?
Yes, you can! all our black plastic meal containers are made with 100% recycle material and you can also put that in your recycle bin. Unfortunately, we are not able to pick up any meal containers due to the safety guideline from the health department, please do not recycle containers with our the boxes, liner and icepacks.
For our a la carte items, they are 100% compostable containers and they can go straight to the trash can. These containers meet FDA standards for food contact and are gluten free. They are made from the wheat stalks, not from the food grain which stores the proteins and allergens. Even our lids might look like plastic, but they are NOT. They are made from PLA, a plant-based plastic that is 100% compostable.
Can I recycle my meal containers?
Yes, you can! all our black plastic meal containers are made with 100% recycle material and you can also put that in your recycle bin. Unfortunately, we are not able to pick up any meal containers due to the safety guideline from the health department, please do not recycle containers with our the boxes, liner and icepacks.
For our a la carte items, they are 100% compostable containers and they can go straight to the trash can. These containers meet FDA standards for food contact and are gluten free. They are made from the wheat stalks, not from the food grain which stores the proteins and allergens. Even our lids might look like plastic, but they are NOT. They are made from PLA, a plant-based plastic that is 100% compostable.